Meet Our TeamBehind every great counseling session is a dedicated team working to make your experience seamless from start to finish. Our administrative staff are the friendly faces and helpful voices who keep our practice running smoothly from scheduling and billing to credentialing and client support.
Our managers ensure that our office runs efficiently and that both clients and clinicians are fully supported. Our front desk staff greet every visitor with warmth and professionalism, helping you feel at ease from the moment you reach out. Our billing specialists handle the details of insurance and payments with care and accuracy, while our credentialing team works diligently behind the scenes to keep our providers up-to-date and in-network. Together, this compassionate, organized, and knowledgeable team makes it possible for our clinicians to focus on what matters most, supporting you on your path to healing and growth |
ManagementShelleyOffice ManagerTammyAssistant ManagerMaria
Billing Manager
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Front Desk Administrators
Our front desk administrators are the friendly faces who make your experience with us smooth and welcoming from the very first call. They’re here to help you schedule appointments, answer questions, and ensure that every visit runs seamlessly. Compassionate, professional, and attentive, our front desk team is dedicated to creating a supportive and stress-free environment so you can focus on what truly matters, your well-being.
Hollie
Team Lead
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AC
Team Lead
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JoelFront Desk Administrator
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Billing DepartmentOur billing department plays an essential role in ensuring that the administrative side of your care is handled with accuracy, transparency, and compassion. We understand that dealing with insurance, claims, and payments can sometimes feel overwhelming, and our goal is to make that process as clear and stress-free as possible.
From the moment you begin services, our billing specialists work diligently to verify your insurance benefits, explain coverage details, and answer any questions you may have about costs or payment options. They stay up to date with insurance requirements and industry standards to make sure claims are submitted promptly and correctly—so you can focus on your care without worrying about the paperwork. Whether you’re calling with a question about a statement, need help understanding your deductible, or simply want guidance on payment plans, our team is here to help with patience and professionalism. |
MariaBilling Manager
Jackie
Billing Specialist
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Marketing DepartmentOur marketing team is the creative force behind how we share our mission and connect with our community. They manage our online presence, develop outreach materials, and ensure that our message reflects the warmth, professionalism, and care that define our practice. From digital campaigns to community partnerships, their goal is to make mental health support more visible, accessible, and approachable for everyone.
They’re also the team who designed and built this website! Look out for their brochures, flyers and coping cards throughout the offices! Through their creativity, strategic thinking, and attention to detail, our marketing team helps us reach those who need support and ensures that our clients feel seen, understood, and connected from their very first visit. |
Zoe
Marketing Director
Christina
Marketing Assistant
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